With e-Consult My Doctor, doctors are paid up front by the patient and there are no third-party payers involved. Patients pay for an e-consult electronically by credit card or PayPal. The payment is immediately sent to the doctor by the e-Consult My Doctor app. All payments are handled safely and securely through the mobile app.
When a patient initiates a question or an e-consult with the doctor, the patient must first agree to pay for the service before the doctor is notified of the patient’s inquiry.
When the question is delivered to the doctor, the doctor may:
1. Accept the question to answer (by this time, the payment to the doctor has already been processed); or,
2. Ask for More Information or Clarification – the doctor may ask the patient for more information necessary to answer the question and to complete the e-consult; or,
3. Decline or Refund – the e-consult request.
Here is what the patient pays for with an e-consult:
Total Patient Cost = Your Doctor’s e-consult fee + small processing fee
With e-Consult My Doctor, doctors benefit from monetized e-consults that not only generate revenue, but also enhance and protect the doctor-patient relationship they have worked so hard to establish.
e-Consult My Doctor offers a direct pay model for doctors while providing a pay-as-you-go service for patients.
