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Why should a patient use e-Consult My Doctor?

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e-Consult My Doctor provides a patient with direct access to his or her doctor for an e-consultation.  There are many reasons why a patient might need to request an e-consult with his or her doctor:

• To ask a clarifying question from a topic covered in a recent office visit.

• To check on a drug interaction concern due to a new prescription written by another doctor.

• To inquire whether a cut on the hand suffered at home should be followed by a visit to urgent care for more immediate attention.

• To ask the pediatrician about a rash or bug bite a parent noticed on his or her toddler child.

• To ask the primary care physician a question during a busy day at the work place that may not necessarily require an office visit.

• Patients who use e-Consult My Doctor receive an electronic personal health record they can use to manage the details of their e-Consults.  Because it is stored on a smart phone, the PHR can be brought with them to the next office visit, too.

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