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Can a doctor offer a free consultation?

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Yes, a free e-consultation may be offered at the doctor’s discretion.

With e-Consult My Doctor, there is a maximum of 10 back-and-forth responses between a doctor and patient for each e-consult question that is initiated.  Doctors may grant a refund at their discretion.  However, a $0.35 minimum charge will be applied for electronic refund processing.

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