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When a patient initiates requests an e-consultation with their doctor, it is recommended that the patient submit a clearly typed question for the doctor to read and answer.
To enhance the clarity of an e-consult, the patient may want to include additional information such as photo. Other forms of information that can be submitted during the course of an e-consult by either patient or doctor include:
• A text-based answer for a patient or doctor to read.
• An audio file for a patient or doctor to listen to (similar to a voicemail).
• This may be a quicker way for a patient and doctor to “ask” and “respond” during an e-consult.
• A video file for a patient to better convey the information related to an e-consult.
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